Terms of service

Effective Date: July 13, 2026
Last Updated: July 13, 2026
Version: 1.0

1. Introduction

Welcome to UNBELABEL ("UNBELABEL", "we", "our", or "us").
These Terms & Conditions ("Terms") govern your access to and use of the UNBELABEL website, mobile experiences, products, features, and services (collectively, the "Services").

By accessing or using our Services, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Services.

2. About UNBELABEL

UNBELABEL is a curated fashion and lifestyle platform that introduces customers to products selected from approved partner brands and, where applicable, products sold directly by UNBELABEL.

We carefully curate the products displayed on our platform. Product availability, pricing, and fulfillment may vary depending on inventory, operational requirements, and partner brand availability.

3. Eligibility

To use our Services, you must:

• Be legally capable of entering into a binding agreement under applicable law.
• Provide accurate and complete information when creating an account or placing an order.
• Use the Services only for lawful purposes.

If you are under the age required by applicable law, you may use the Services only with the involvement of a parent or legal guardian.

4. Your Account

If you create an account with UNBELABEL:

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities that occur under your account.
• You agree to keep your information accurate and up to date.
• You must notify us promptly if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, unlawful, or unauthorized activity.

5. Product Information

We strive to present accurate descriptions, pricing, sizing information, and product images.

However:

• Product colours may vary depending on your display settings.
• Measurements may vary slightly.
• Packaging may differ from images shown.
• Minor variations between images and actual products may occur.

Such differences do not necessarily constitute a defect.

6. Pricing

All prices displayed on UNBELABEL are shown in the applicable currency unless otherwise stated.

Prices may change without prior notice.

Although we make reasonable efforts to ensure pricing accuracy, we reserve the right to correct pricing errors before accepting an order.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where required.

7. Orders

Submitting an order does not automatically guarantee acceptance.

UNBELABEL reserves the right to:

• Accept or decline any order.
• Cancel orders suspected of fraud or misuse.
• Limit purchase quantities.
• Request additional verification before processing an order.

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

8. Payment

Payments must be completed using the payment methods made available during checkout.

Transactions are processed securely through authorized payment service providers.
UNBELABEL does not store complete payment card information or authentication credentials.

9. Shipping & Delivery

Estimated delivery times are provided for convenience only.
Delivery timelines may be affected by:

• Weather conditions
• Logistics disruptions
• Public holidays
• Incorrect shipping information
• Circumstances beyond reasonable control

More information is available in our Shipping Policy.

10. Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our separate Return & Refund Policy.

Customers should review that policy before placing an order.

11. User Conduct

You agree not to:

• Violate any applicable law.
• Interfere with the operation or security of the Services.
• Attempt unauthorized access to accounts or systems.
• Upload malicious software or harmful code.
• Use automated tools to scrape or extract content without permission.
• Misrepresent your identity.
• Abuse customer support or other users.

Failure to comply may result in suspension or termination of your account.

12. Intellectual Property

All content available through UNBELABEL, including logos, trademarks, graphics, text, software, website design, and other materials, is owned by or licensed to UNBELABEL or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.

13. Third-Party Services

The Services may include links to third-party websites or services.

UNBELABEL is not responsible for the availability, content, or practices of third-party services.

Your use of third-party services is governed by their own terms and policies.

14. Disclaimer

The Services are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

While we strive to maintain accurate information and reliable service, we do not guarantee uninterrupted availability or that the Services will be free from errors.

15. Limitation of Liability

To the fullest extent permitted by law, UNBELABEL shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of the Services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

16. Indemnity

You agree to indemnify and hold harmless UNBELABEL, its affiliates, directors, officers, employees, and partners from claims, losses, liabilities, damages, costs, and expenses arising from your breach of these Terms or misuse of the Services.

17. Changes to These Terms

We may revise these Terms from time to time.

Updated Terms will be published on our website with a revised "Last Updated" date.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those changes.

18. Governing Law

These Terms are governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts determined in accordance with applicable law, unless otherwise required by mandatory legal provisions.

19. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

UNBELABEL

Email: legal@unbelabel.com
Website: https://www.unbelabel.com

Thank you for choosing UNBELABEL. We appreciate your trust and look forward to providing a secure, reliable, and enjoyable shopping experience.